Most of our styles run on juniors sizing, please see our Size Guide for general information on sizing. If you still have specific questions about a fit of an item or measurement guidelines, please email us at info@dorldornyc.comor give us a call at 212-227-4949 x 102

If you’re still receiving an error message after reviewing your credit/debit card information, billing and shipping address, please contact Customer Service at (212)-227-4949x102 or email us at info@dorldornyc.com

Once an order is placed we cannot guarantee changes can be made, please email us at info@dorldornyc.com with your order number and requested change and we will do our very best to accommodate the change.

We ship all orders within 2 business days, If there will be delays we will reach out.

If for any reason you are unhappy with your order you can return it to us within 14 days. Please email info@dorldornyc.com if your order was received damaged or late.

We will process returns immediately after receipt, However it can take 5-7 business days for the credit to appear in your account.

We offer a variety of promotional codes to our customers such as gift with purchases, free shipping, free returns, percentage off, and dollar amount off. A total of 1 promotional codes can be used at checkout.

Please email us immediately at info@dorldornyc.com so we can find your package or send a replacement.

Yes, all online orders may be returned in any of our retail stores.